Privacy Policy
How information may be collected, used, and managed when you visit our website.
Who we are
TechnoFlake operates technoflake.com and offers web and mobile development, AI integration, technology consulting, and product launch services. For questions about this Privacy Policy or personal information you have submitted, email info@technoflake.com.
Information we collect
Project enquiries: When you use our project enquiry form, we receive the first and last name you enter, your email address, your selected service, any estimated budget you provide, and the details you write about your project.
Other communications: If you email us directly, we receive the information you include in that message and any subsequent correspondence.
Technical website data: Our WordPress site, hosting systems and service providers may process technical data such as IP addresses, browser and device information, requested pages, security events and diagnostic logs necessary to operate the website.
Cookies and embedded resources: WordPress, hosting infrastructure and installed components may use necessary cookies or similar technologies. Our website also loads fonts from Google Fonts. Optional analytics or other tracking, if enabled, may involve additional data handling and should be separately disclosed.
How project enquiries work
When you click Submit Project Enquiry, the information you enter is submitted through Fluent Forms on our WordPress website. The entry can be retained in the WordPress form dashboard, and an email notification containing the enquiry details is sent using FluentSMTP and our Hostinger email service to info@technoflake.com.
After a successful submission, you are taken to our Project Enquiry Received confirmation page. Submitting an enquiry does not create a paid service agreement. Please do not include passwords, payment card details, protected medical records or other highly sensitive data in this general enquiry form.
How information is used
We use information provided through the website to receive and review enquiries, contact potential clients, discuss requirements, provide estimates or proposals, maintain business correspondence, troubleshoot technical issues and protect our website from abuse. We may also use information when reasonably necessary to comply with applicable legal obligations.
Services involved
Our website uses WordPress to publish content and receive form entries, Fluent Forms to process enquiry submissions, FluentSMTP to send email notifications, and Hostinger for website and email services. These providers may process the limited information needed to operate those features. Google Fonts may receive technical information when fonts are requested by your browser.
Information may also be disclosed when required by law or to protect the website, visitors and legitimate business interests. This notice does not imply that additional analytics, CRM tools or advertising trackers are active unless they have actually been configured.
Retention and security
Submitted form entries and received email enquiries may be kept while needed to respond, maintain appropriate business records, address security concerns or meet applicable legal requirements. Your website administrator controls how long entries remain in WordPress, and email retention may differ from form-entry retention.
At the time this notice was prepared, FluentSMTP email logging was configured to retain logs for 14 days. This log setting does not automatically delete form entries or emails from the business inbox. We use security measures appropriate for normal website administration, but no online service can guarantee absolute security.
International processing
Hosting, email systems and technical providers may process information in locations different from the visitor’s country. Where applicable law requires particular safeguards for international processing, those safeguards should be assessed and used.
Your choices and rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal data, or to object to or restrict certain processing. Email info@technoflake.com with your request. We may need to verify the requester before acting.
You can manage many cookies and similar settings through your browser. Requests involving information already retained in business correspondence may be subject to legitimate legal or recordkeeping requirements.
Children
Our website is intended for people making business and professional enquiries, and it is not designed to knowingly collect personal information from children. If you believe a child has submitted information, please contact info@technoflake.com.
Updates and contact
We may update this notice if our website features, form providers, or privacy practices change. Any revised policy will be published on this page. For privacy questions, contact info@technoflake.com.